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That's right. Even with a service agreement, they will send the part to you so YOU can place it in or YOU can ship it back to them for repair. See what I mean by "Consumer Replaceable"? Oh, yeah by the way the components they deliver out for you (to set up all by your self) will most likely be "refurbished". Nope, you don't even get a new 1.

Ideally, you want to have don

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